Website Support and Training Services

Empower Your Online Presence

with SiTED

The digital landscape is constantly evolving, and maintaining a dynamic, effective website can be a complex task. At SiTED, we not only provide top-notch website development services, but we also offer comprehensive website support and training to empower you with the knowledge and resources to manage your online presence with confidence.

Let’s take the first step. We’re ready.

What we do

Let’s enable your business to thrive in the digital age. Whether you’re a startup exploring the digital sphere or an established brand looking to upscale, our website support and training services are designed to equip you with the necessary skills and tools to manage and grow your online platform effectively.

Website Maintenance

We offer ongoing support for your website, ensuring it stays secure, updated, and fully functional to deliver an optimal user experience.

Performance Monitoring

We provide regular performance reports, track website analytics, and implement necessary changes to ensure your website is always performing at its best.

Consultation Services

Our team is always on hand to provide expert advice and guidance, helping you navigate any website-related challenges you may face.

Emergency Troubleshooting

Even with the best preventive measures, websites can encounter unexpected issues. We offer emergency troubleshooting services to quickly identify and address any problems, minimising disruption to your online operations.

Website Migration Support

Whether you’re re-platforming or changing hosting providers, website migrations can be tricky. We provide expert support to ensure a smooth and secure migration process, minimising downtime and maintaining SEO performance.

WooCommerce and WordPress Training

We offer tailored training sessions for WordPress and WooCommerce, enabling you to manage and update your website or ecommerce store confidently.

Learn WordPress or WooCommerce in 1 day Course

This ‘live and and interactive‘ course will give you the knowledge to create, manage and run a great WordPress website.

R 2 700 per person
(minimum 4 people)

One Day Websites

Our 1-2-1 private WordPress course. I will build your new website with you – in 1 day – and teach you how to maintain and update it.

R 10 535 per day

1-2-1 WordPress or WooCommerce training

We focus 100% on your learning and we go at your pace. This course is great if you want to learn at your own speed and want to cover topics specific to your needs. This is also great for teams and organisations.

R 2 200 per hour

Why Choose SiTED

Choosing SiTED for your website support and training means partnering with an experienced team that values your long-term success. Our team is committed to providing you with tailored support, comprehensive training, and insightful consultation services to help you maximise the potential of your online platform.

FAQs

  1. What does your website support service include? Our website support service includes ongoing website maintenance, performance monitoring, emergency troubleshooting, and website migration support. We’re here to ensure your website remains secure, updated, and fully functional.
  2. What type of training do you offer? We provide tailored training sessions for WordPress and WooCommerce. Our aim is to empower you to confidently manage and update your website or ecommerce store.
  3. I’m not tech-savvy. Can I still learn to manage my website? Absolutely! Our training is tailored to suit your level of technical knowledge and skills. We break down complex concepts into understandable terms and provide hands-on training to ensure you feel comfortable managing your website.
  4. How can regular website maintenance benefit my business? Regular website maintenance ensures your site is running smoothly and securely. It helps to prevent potential issues, vital to prevent your site being hacked, improves site performance, and provides a better user experience, which can boost your site’s SEO and increase customer satisfaction.
  5. Do I need to sign a long-term contract for website support? While we recommend ongoing support for the best results, we understand that every business has different needs. We offer flexible packages that can be adjusted based on your specific requirements. (Please adjust to reflect SiTED’s policy)
  6. What happens if my website encounters an issue? We offer emergency troubleshooting services. Our team will quickly identify and resolve any issues to minimise disruption to your online operations.
  7. What is website migration and why might I need support for it? Website migration involves moving your website from one platform or hosting provider to another. It can be a complex process with potential for significant issues if not handled properly. Our website migration support ensures a smooth, secure transition while minimising downtime and maintaining SEO performance.
  8. Can I request a specific type of training not listed in your services? We aim to cater to your specific needs. If there’s a particular area you’d like to learn more about, let us know and we’ll do our best to accommodate your request.
  9. Do you provide ongoing consultation services? Yes, we do. Our team is always available to provide expert advice and guidance, helping you navigate any website-related challenges you may face.
  10. How quickly can you respond to a website issue? We strive to respond as quickly as possible. Our aim is to minimise any disruption to your business operations and ensure your website is back to normal in no time.

Let’s take the first step. We’re ready.